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FACILITIES GALLERY FAQ CITY GUIDE

FREQUENTLY ASKED QUESTIONS

Are there any shopping malls around Heartland Serviced Apartments?

Yes, Heartland Serviced Apartments is connected to Heartland66, the Heartland Complex which integrates commerce, entertainment and shopping. There are many shopping malls in the vicinity, Wushang MALL, K11 Art Mall, Yuexiu IFC, MIXC are all close to the hotel.

Is on-site parking available?

Yes, parking is available.

Are there any recommended attractions in the area?

There are a variety of attractions within close distance, includingZhongshan Park, Wuhan Art Museum and Jianghan Guan Museum.

What time is breakfast served?

Daily breakfast is served from 6.30am to 10.00am from Monday to Friday；6:30am-10:30am from Saturdays, Sundays and holidays

Is internet access provided?

Complimentary high-speed internet access is available throughout the property.

What is the cancellation policy?

Cancellation policies vary by reservation type.

Are laundry services provided?

Yes, laundry service can be provided at a charge.

What are the reception’s operating hours?

Reception, concierge and security services are available all day.

What is the check-in time and check-out time?

Please contact our reception.

How do I get to the serviced apartments from the Wuhan Tianhe International Airport?

By Taxi – It is about 27km from Wuhan Tianhe International Airport.

By Public Transport – Take Metro Line 2 from Wuhan Tianhe International Airport and get off at the Xunli Men Station. Then transfer to Metro Line 1 and get off at Liji North Road Station. Walk about 100m to arrive at Heartland Serviced Apartments.

What are the services and facilities offered?

Heartland Serviced Apartments offers a full range of facilities and services for guests’ comfort and enjoyment. For a comprehensive list of our facilities, please click here.

Are fitness facilities provided?

Heartland Serviced Apartments offers a fully-equipped gym, indoor swimming pool, yoga room and steam room.

Is shuttle service provided?

Shuttle service is not provided as Heartland Serviced Apartments.

Heartland Serviced Apartments is conveniently located next to Jinghan Avenue in the Qiaokou District of Hankou, a bustling business hub in the city center.

Where can I find the best rates for serviced apartments?

You can contact our frontdesk for inquiries:

+86 027 5932 9599

Are pets allowed？

Pets are currently allowed at the hotel, subject to fulfillment of the contents of the Pet Agreement and payment of a deposit.

Are baby cots and extra beds available?

Available, baby cots are free of charge (for a limited number of children up to 3 years old), extra beds are available for a fee, please contact our reception.